Privacy Policy

Privacy Policy

Fashion Unleashed is committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard your personal information when you visit our website, place an order, or interact with us online.

By using our website, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

📌 Personal Information

Provided by you when placing an order or creating an account:

  • Name

  • Address

  • Email address

  • Phone number

  • Payment details (processed securely by our payment provider – we do not store card details)

📌 Order & Delivery Information

  • Billing and shipping address

  • Order history

  • Tracking and delivery information

📌 Website Usage Information

Automatically collected through cookies and analytics:

  • IP address

  • Device type

  • Browser information

  • Pages viewed & time spent on site

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Contact you with order updates

  • Respond to enquiries

  • Prevent fraud and maintain security

  • Improve website performance and customer experience

  • Send marketing emails (only if you have opted in)

3. Marketing & Communications

You will only receive marketing messages from us if:

  • You opted in at checkout or signup, OR

  • You subscribed to our mailing list

You can opt out at any time by clicking “unsubscribe” or contacting us directly.

4. Sharing Your Information

We do not sell or share your personal information for marketing purposes.

We may share your data with trusted third parties solely to fulfil your order:

  • Delivery companies

  • Payment processors

  • Website hosting & analytics providers

These companies are GDPR compliant and only use your information as required to provide their service.

5. Payment Security

All payments are handled securely through trusted payment gateways (e.g. PayPal, Shopify Payments, Clearpay, Klarna, etc.).
We do not store your card details on our website or servers.

6. Cookies

Our website uses cookies to:

  • Improve site functionality

  • Remember items in your basket

  • Analyse website traffic

  • Personalise content

You can manage or disable cookies in your browser settings at any time.

7. Your Rights (GDPR)

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your data

  • Restrict or object to certain processing

  • Withdraw consent for marketing at any time

To exercise your rights, please contact us at:
📧 fashionunleashed@hotmail.com

8. Data Retention

We keep your personal information only as long as necessary for:

  • Order fulfilment

  • Accounting & tax purposes

  • Legal obligations

After this, your data is securely deleted.

9. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 fashionunleashed@hotmail.com
(If you'd like, I can add your business address and phone number here too.)